77bdb Privacy Policy

1Scope & Applicability

77bdb (referred to herein as "we", "us", or "the Platform") is an online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy explains how 77bdb collects, uses, and protects your personal information.

By creating an account or using our services on 77bdb, you agree to this Privacy Policy. If you do not agree with any part of this policy, we kindly ask that you refrain from using our services.

This Privacy Policy applies to:

• When visiting the 77bdb website (77bdb.pro).
• When using the 77bdb mobile app.
• When registering an account or logging in.
• When using gaming, betting, or any other service on the platform.
• When contacting our customer support.

2Data Collection

77bdb only collects information that is necessary. We gather two types of data — what you provide directly and what is collected automatically.

Information you provide directly:

• Full name and date of birth (for identity verification purposes).
• Mobile number and email address.
• Payment and banking details (used solely for processing transactions).
• A copy of your ID for KYC verification.
• Your messages and requests submitted when contacting support.

Automatically Collected Information:

3How Your Information Is Used

77bdb uses your information solely for the purposes listed below. Your data is never used for any additional or unauthorized purpose.

• Account Management: For registration, login, password recovery, and account verification.
• Identity Verification (KYC): To comply with legal obligations and prevent fraud.
• Payment Processing: To process deposits, withdrawals, and other financial transactions.
• Customer Support: To resolve your issues and complaints promptly.
• Promotional Communications: To keep you informed about bonuses, offers, and updates (you may opt out at any time).
• Security & Fraud Prevention: To detect unusual activity and ensure security.
• Legal Compliance: To provide required information to regulatory authorities.
• Service Improvement: To analyze user experience and continuously improve the platform.

4Data Sharing Policy

77bdb does not generally share your personal information with any third party. However, limited disclosure may occur in the following circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Identity Verification Services: Information may be shared with authorized verification agencies for the KYC process.
• Legal Authorities: Information may be disclosed pursuant to a court order or a lawful directive from a regulatory authority.
• Technology Partners: Server hosting and security service providers use limited data under strict confidentiality agreements.
• Fraud Prevention Agencies: Your information may be verified with authorized agencies to prevent fraud and money laundering.

In the cases above, third parties receive only the information needed for their specific task. They may not use this data for any other purpose or share it further.

5Cookies & Tracking Technologies

77bdb uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help us improve our services.

Types of cookies we use:

• Essential Cookies: This cookie is essential for maintaining your login session and ensuring security.
• Performance Cookies: Used to monitor page load speed and identify technical issues.
• Functional Cookies: Remembers your language, time zone, and preference settings.
• Analytics Cookies: Helps improve the platform by analyzing user behavior.

You can disable cookies from your browser settings, though doing so may affect the functionality of some services.

6Data Protection Measures

77bdb follows industry-standard security practices to protect your information. Our technical and administrative safeguards include the following:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Firewall & DDoS Protection: Advanced technology to protect against server attacks.
• Access Controls: Only authorized personnel have access to specific data.
• Data Backup: Regular backups minimize the risk of data loss.

7Your Rights

Every member of 77bdb holds the following rights regarding their personal information:

To exercise any of these rights, email us at [email protected]. We will respond within 7 business days.

8Data Retention Period

77bdb does not retain your personal information longer than necessary. Retention periods are determined based on the type of data:

• Account Information: For the duration the account remains active and 5 years after closure (as required by law).
• Financial Transaction Records: 5–7 years (as required by financial regulators).
• KYC Documents: A minimum of 5 years after account closure.
• Customer Support Conversations: 2 years.
• Logs & Access Data: 90 days to 1 year.
• Marketing Preferences: Until you opt out.

Once the retention period expires, data is securely deleted or anonymized.

9Minor Protection

77bdb strictly does not provide services to anyone under the age of 18. Age is verified at registration and confirmed through the KYC process.

If we discover that information has been collected from a minor by mistake, the account will be closed immediately and all collected data will be deleted.

10Privacy Policy Updates

77bdb reserves the right to update this Privacy Policy at any time. Changes may occur due to updates in legislation, the introduction of new services, or changes in our operations.

For significant changes:

• A notification will be sent to your registered email address or mobile number.
• The "Last Updated" date on this page will be revised accordingly.
• Continued use of the service constitutes acceptance of the updated policy.

11Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please get in touch with us. Our dedicated privacy team is available 24/7, seven days a week.

We typically respond within 7 business days. For urgent matters, immediate assistance is available via live chat.